HP Deskjet 2700 printer problem

pepitolindo · 02-14-2021, 04:16 PM

I have an HP DeskJet 2700 installed under Linux 19.3 wirelessly.
With the help from this forum I was able to install CUPS and succesfully print.
However, the printed page skips at least every other line of text.
I wanted to try re-aligning and cleaning but I cannot find those features nor can I use HP Smart on my cellphone to recognize the printer.
Any help will be greatly appreciated.

frankbell · 02-14-2021, 07:29 PM

I've not encountered such a thing, but I have some questions.

When you say that it skips every other line of text, do you mean that it, say, prints lines 1, 3, 5, and does not print lines 2, 4, and 6?

Does it do the same regardless of spacing (double-spaced, for example)?

Does the copy function work properly?

I did find an article on the HP site that might help: https://h30434.www3.hp.com/t5/Printe...g/td-p/6064605

pepitolindo · 02-14-2021, 09:37 PM

Happy Valentine´s frankbell,
Actually I was printing the first page of 3 in pdf format.
Yes, it prints lines 1, 3, 5, and does not print lines 2, 4, and 6...etc for the rest of the page (when I print with blak ink only). When I print in color the first inch and a half is OK with no lines missing, and after that the skipping begins.
The black ink copy function on the printer produces a one quarter inch skip in the middle.
Thank you for taking the time to help.

frankbell · 02-14-2021, 10:07 PM

I must say, this is really weird.

On the printer's menu, have you checked for printer updates? I have an HP and it gets software updates occasionally, but I'm not sure how you would check for them on your printer's menu. I usually get prompts to install them. Maybe look under Settings-->Update Print Apps.

How old is this machine?