Asterisk Voicemail Not Working

baronobeefdip · 05-13-2013, 09:36 AM

I have a CentOS machine that I have installed the most recent version of asterisk on (everything was installed from source along with all of the necessary dependancies that were inside of the repository server). Since this is an installation from source there were some things that didn't come with the installation (for instance the sound files but this was an easy fix). My problem here is the voicemail application. I put in the entry to retrieve messages in the dial plan and when I dial the number for the messages inbox the phone gets disconnected. But here is where it gets weird. When I go inside of the asterisk CLI it starts working. I used the "asterisk -cvv" command because the "asterisk -r" gives me the this error

Code:

Unable to connect to remote asterisk (does /var/run/asterisk/asterisk.ctl exist?)

I was told that this is happening because Asterisk wasn't started as a service. I have no idea what that means because the service is working. I know that it is because I am able to make calls to the other phones on the network but not leave or retrieve voicemail. I started asterisk with this command

Code:

/etc/init.d/asterisk start

How do I start asterisk "as a service" because I have no idea how or what it means because all of the google searches that I have been conducting are turning up nothing.

here is my extensions.conf file

Code:

exten => 1,1,Answer()
exten => 1,n,Playback(/etc/asterisk/sounds/demo-echotest)
exten => 1,n,Echo()
exten => 1,n,Playback(/etc/asterisk/sounds/demo-echodone)
exten => 1,n,Hangup()

exten => 0,1,Answer()
exten => 0,n,Playback(/etc/asterisk/sounds/demo-congrats)
exten => 0,n,Hangup()

exten => 2,1,Answer()
exten => 2,2,VoiceMailMain(${CALLERID(num)}@default)

exten => 1001,1,Answer()
exten => 1001,n,Dial(IAX2/1001,20,t)
exten => 1001,n,VoiceMail(1001@default,u)
exten => 1001,n,Hangup()

exten => 1002,1,Answer()
exten => 1002,n,Dial(IAX2/1002,20,t)
exten => 1002,n,VoiceMail(1002@default,u)
exten => 1002,n,Hangup()

exten => 1003,1,Answer()
exten => 1003,n,Dial(IAX2/1003,20,t)
exten => 1003,n,VoiceMail(1003@default,u)
exten => 1003,n,Hangup()

Zilvermeeuw · 05-14-2013, 01:28 PM

Start as as service: service start asterisk.
But I think, it's the same as =/etc/init.d/asterisk start=.

Does the logfile show errors?

baronobeefdip · 05-14-2013, 02:23 PM

No since it doesn't start as a service it doesn't log anything as far as I know the computer thinks it hasn't started. I have the voicemail working for the time being after running this command

Code:

/usr/sbin/safe_asterisk

I have to run it every time I restart asterisk (I guess because I'm not starting it as a service, I did try the service command like you said but it still didn't work.)